Vivo Hotel Rooms

I will never stay here... Liked: Nothing Disliked: When I went into the room it was messy and dirty. I tried looking for a remote to the tv but unfortunately instead of finding a remote I found a meth or crack pipe in the nightstand drawer. I immediately went to the office saying how unhappy I was in a good tone not rude. I let him know what I found along with the pics I took. I informed him that I had to stop my 8 yr old child from touching it and that it’s very unacceptable for the room to be that way. He said there was no other room available and no refunds that he would clean the room and bring a remote. He only came up w gloves on to take the pipe and forgot the remote but returned with it later. The floor by the bathroom is falling through to the first floor it’s very dangerous to step on that spot by the bathroom. Holes burned into the bath. Stuff smeared on the bathroom counter. Sheets cut up. You can see waxy looking stuff melted on things in the room. Paper shoved into a night fixture above the bed. My child woke up w blisters on her hands

Very good

Very poor

Good

Bad

Superb

Front desk was rude ,... Liked: Nothing , horrible experience. Disliked: Front desk was rude.

Very good

Superb Liked: It was a simple check in and the staff are polite.. Disliked: The plumbing,

Bad Liked: The new owners kicked me out. Because I was 10 min late for check out. She theates to call the police Disliked: I will never stay in that filthy place again .. RUDE NEW OWNERS... I DIDNT DESERVE THAT TREATMENT. ILL NEVER GO THER AGAIN.

Good

Owner was nice & gave... Liked: Customer service was exceptional Disliked: Nothing to complain about

Exceptional

Bad

DO NOT USE UNLESS CRITICAL... Liked: Location Disliked: The pictures displayed are massively over stated, the flooring is not fitted correctly, the shower is designed for someone under 4ft if your lucky, the flooring in the bathroom area not fitted correctly and the area under the badly fitted flooring feels like it has rotted, the sink backed up on the first day, all be it was “fixed” quickly the level of professionalism on cleaning after the mess was none existent, soaked dirty towels left under the sink with no cleaning of the sink area after work was complete! Whenever the room was redecorated no care taken paint spray over TV, Mirrors, Floors etc. As much as the location for access to other areas was good, it did not feel safe due to certain elements that stayed let known the late night/silent hour noise. The staff very nonchalant about issues when raised.

Very good

Disliked: Smelled bad and it was dirty

Liked: Everything! Disliked: It was perfect.

horrible black mold could not... Liked: not much Disliked: the tv did not work told the staff at desk many times kept saying guy was coming at 9 in morninf to fix and then 1 in morning in 5 days never fixede tv balck mold in bathroom was caughing entire time bathtub backed up entire time could not get fixed could not take shower last 4 days staff did not care were very rude I would not recommend if you were given free stay. Manager was very rude always saying you must leave whn even the room booked and paid for and shuld not have

horrible black mold could not shower tv did not work entire time Liked: not much Disliked: the tv did not work told the staff at desk many times kept saying guy was coming at 9 in morninf to fix and then 1 in morning in 5 days never fixede tv balck mold in bathroom was caughing entire time bathtub backed up entire time could not get fixed could not take shower last 4 days staff did not care were very rude I would not recommend if you were given free stay. Manager was very rude always saying you must leave whn even the room booked and paid for and shuld not have

Disliked: The lady at the front desk is the worst! She cancelled my reservation as soon as I arrived

This is a D rated Motel not a Hotel Liked: The only good thing about the property is that there’s a lot of parking shots Disliked: The customer service people barely tells you anything. They just give you an all white keypads and what room you have, that’s it! After finding my room it looked bad. Giant hole in the bed frame, graffiti in/on all the furniture, stains in the tub and sick, broken ac unit, a microwave that was never cleaned out, broken outlets, and the remotes for the tv barely worked. I had to hit the remote a couple times just to get it to work. The water pressure is so weak that the shower barely got hot. The soap that they provided was even worse, it dissolved as soon as it got wet! Lucky for me I had body wash and was only using their soap to wash my hands. There’s no installation on the doors so you’re hearing everything that goes on outside. And there’s super bright lights on all night long that shines in through the blinds into which it’s always daytime. To top it off when I went out for a few hours I came back to all of the furniture, except for the bed, has been completely replaced without them informing me on anything! They just came in when I was gone and moved everything. There was also no information on what to do if there’s a fire or any fire extinguishers anywhere. Never again I say!

They made me feel welcome like my business was appreciated and valued, and like I could come back again I don’t get that Liked: Extraordinarily nice people Disliked: Eddy front desk wonderful love him

Liked: Nothing, the staff was rude, the staff smelled like pee, the staff would not honor my booking and Declined my reversations and took the money out of my account by

Real review Liked: The first room they gave me was in very poor shape in poorly cleaned and noticed a few critters. but they did right their wrong and put me in a much cleaner and nicer room with n o extra cost Disliked: I didn't like the dirtiness of the first room I went into.It was pretty disgusting and I wouldn't allow any family member of mine to stay in any of those rooms except for the one I stayed in